Legal
Privacy Policy
How we collect, use, and protect your personal information.
Last updated: 17 July 2026
ByteHarvest Services ("ByteHarvest", "we", "us", or "our") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose and safeguard your personal data when you use our website www.byteharvest.ae or engage our services, in accordance with UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (the "PDPL") and its implementing regulations.
1. Data controller
ByteHarvest Services is the controller responsible for your personal data. You can contact us at info@byteharvest.ae or at Building A1, Dubai Digital Park, Dubai Silicon Oasis, Dubai, United Arab Emirates.
2. Personal data we collect
We collect personal data that you provide directly — for example when you complete a form, request a consultation, subscribe to our newsletter, or contact us by email, phone or WhatsApp. This may include your name, company name, email address, phone or WhatsApp number, the service you are interested in, and any details in your message. We may also automatically collect limited technical data (such as browser type, device information and usage data) through cookies and similar technologies.
3. How we use your data
We use your personal data to respond to your enquiries and provide requested information or services; prepare proposals and deliver our services; communicate with you about your project; send you marketing communications where you have consented; improve our website and services; and comply with our legal and regulatory obligations.
4. Legal basis for processing
In line with the PDPL, we process your personal data where you have given consent; where processing is necessary to perform a contract with you or to take steps at your request before entering into a contract; where processing is necessary to comply with a legal obligation; or where we have a legitimate interest that is not overridden by your rights and freedoms. Where processing is based on consent, you may withdraw it at any time.
5. Newsletter and form submissions
When you submit a form or subscribe to our newsletter, the details you provide are sent to us by email so our team can respond or add you to our mailing list. We use a third-party form-delivery service to process these submissions on our behalf, and we use the information only for the purpose for which you provided it. You can unsubscribe from marketing emails at any time.
6. Cookies
Our website may use cookies and similar technologies to enable core functionality and understand how visitors use the site. You can control or disable cookies through your browser settings, although some parts of the website may not function as intended if you do so.
7. Sharing and disclosure
We do not sell your personal data. We may share it with trusted service providers who process data on our behalf (such as hosting, email-delivery and analytics providers), and where required by law or to protect our legal rights. These providers are only permitted to use your data as necessary to provide their services to us.
8. International data transfers
Where your personal data is transferred to or processed by service providers located outside the United Arab Emirates, we take reasonable steps to ensure an adequate level of protection and to comply with the cross-border transfer requirements of the PDPL.
9. Data retention
We retain personal data only for as long as necessary to fulfil the purposes described in this policy, to provide our services, and to comply with our legal, accounting or reporting obligations. When data is no longer needed, we take reasonable steps to delete or anonymise it.
10. Data security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, alteration or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
11. Your rights under the PDPL
Subject to the PDPL, you have the right to access the personal data we hold about you; request correction of inaccurate data; request erasure of your data; restrict or object to certain processing; request the transfer of your data (data portability); and withdraw consent where processing is based on consent. You also have the right to lodge a complaint with the UAE Data Office. To exercise any of these rights, please contact us using the details below.
12. Children's privacy
Our website and services are not directed at children, and we do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us so we can take appropriate action.
13. Changes to this policy
We may update this Privacy Policy from time to time. The version published on this page is the current version, and any changes take effect when posted here.
14. Contact us
For any questions about this Privacy Policy or to exercise your rights, contact us at info@byteharvest.ae or through our contact page. ByteHarvest Services, Building A1, Dubai Digital Park, Dubai Silicon Oasis, Dubai, United Arab Emirates.
This document is provided for general information only and does not constitute legal advice. We recommend having it reviewed by a qualified UAE legal professional and aligning your data-processing practices with the UAE Data Office where required.